Shipping policy
Shipping Policy (UK)
Shipping Policy
Thank you for shopping with us. Below you’ll find everything you need to know about our delivery process.
📦 Processing Times
All orders are processed within 1–3 working days (Monday–Friday, excluding UK bank holidays).
You will receive a confirmation email once your order has been dispatched.
During busy periods (such as Christmas or promotional events), processing times may be slightly longer.
🚚 UK Delivery Options
We currently deliver within the United Kingdom.
Standard Delivery (2–5 Working Days)
£5.99 (or free on orders over £60)
Express Delivery (1–2 Working Days)
£7.99
Delivery times are estimates and begin once your order has been dispatched.
📍 Delivery Partners
We use trusted UK couriers such as:
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Royal Mail
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Evri
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DPD
Tracking details will be provided where available.
🏡 Delivery Address
Please ensure your delivery details are correct at checkout. We cannot be held responsible for orders delivered to incorrectly provided addresses.
If you need to amend your address, contact us as soon as possible after placing your order.
📦 Missed Deliveries
If delivery is attempted but missed:
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The courier may leave your parcel in a safe place
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A redelivery may be arranged
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You may need to collect from a local depot
Please check your tracking information for updates.
⚠️ Delays
While we aim to deliver within the estimated timeframes, delays may occasionally occur due to:
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Severe weather
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Courier disruptions
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High seasonal demand
We appreciate your understanding in such circumstances.
❓ Questions About Your Order
If you have any questions regarding shipping, please contact us at:
We aim to respond within 24–48 hours (Monday–Friday).